Support

How to reach us, and what to send so we can help quickly.

Contact

Write to support@p99lab.com for help with an integration, access to Audrey, billing questions or anything else. The people who build the models answer.

What to include

A few details let us find the request in question quickly:

When it happened, with the time zone.
The first characters of the key you used, as the console shows them. Never send a full key.
Whether it was a file or a stream, and roughly how long the audio was.
The status code or error message you received.

Volume and enterprise

For volume pricing, private deployment or a dedicated contact, write to support@p99lab.com.

Requests

Missing an integration, a language or a feature you need? Tell us at support@p99lab.com.